How can I check if you deliver to my pincode?

We currently deliver to most pincodes in India. If you want to confirm your pin code, please email us at support@horizontalworldwide.com

What are the delivery charges for my order?

Shipping is free for all domestic orders above Rs 8,000. Shipping charges will be calculated at checkout based on your order's weight, size, and destination. International shipping will be calculated at checkout based on your order's weight, size, and destination. Please write to us at support@horizontalworldwide.com in case of any queries.

How long does it take to deliver my order?

The standard delivery takes 7-10 working days to complete. For international orders, please expect delivery in 12–20 working days. Once your package is shipped, we will provide you with a tracking number so you can monitor the delivery status. Please ensure the shipping address is accurate and up-to-date to avoid any delivery delays or issues. While we strive to meet estimated delivery times, unforeseen circumstances, such as weather or customs delays, may impact shipping times. If you have any questions or concerns about your shipment, feel free to reach out to our customer support team for assistance.

Can I ship to multiple addresses at the same time?

Unfortunately, we are unable to ship to multiple addresses at this time. We recommend placing separate orders for each address.

Do you ship products outside of India?

We ship outside India (primarily to the US, Europe, and Australia). You can expect your orders to be delivered to almost all locations in the world. If there is any import duty, tax, or brokerage fee applicable, it has to be paid by the customer at the time of delivery.